Shipping Policy

At Holgifts, we carefully prepare and pack every handmade order with love and attention to detail. Please review our shipping policy before placing your order.

Processing Time

Most orders are processed within 1–3 working days. Customized or made-to-order products may require additional preparation time depending on the design and order quantity.

Delivery Time

Orders are usually delivered within 3–7 working days across Pakistan. Delivery times may vary during busy seasons, public holidays, or due to courier delays.

Shipping Information

Please ensure your shipping address and contact details are accurate and complete to avoid delivery issues. Holgifts is not responsible for delivery failures or delays caused by:

• Incorrect or incomplete shipping addresses

• Unavailable recipients at the time of delivery

• Incorrect phone numbers provided by the customer

• Courier delays beyond our control

Cash on Delivery & Advance Payment

Cash on Delivery is available on selected products. Advance payment may be required for customized, bulk, or made-to-order items.

Order Tracking

Tracking details will be shared once your order has been dispatched.

Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear pictures of the item and packaging.

Contact Us

For shipping-related questions or support, feel free to contact us through WhatsApp, Instagram, or our Contact Us page.