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Orders are usually delivered within 3–7 working days across Pakistan depending on your city, we do cater urgent orders and offer same day delivery and pickup service in Karachi
Yes, tracking details are shared once your order is shipped.
Absolutely! You can customize bouquet colors, gift boxes, plushies, and crochet designs according to your preference.
Yes, every product at Holgifts is carefully handmade with love and attention to detail.
Payment Information
We accept Cash on Delivery, Bank Transfer, JazzCash, and EasyPaisa.
Yes, your payment details are kept secure and confidential during checkout.
Hook On Loop Orders ✨
To confirm your order, a minimum advance of PKR 500 is required 💛
This helps us secure your order and ensure it’s genuinely confirmed 🎁
The remaining amount can be paid Cash on Delivery,
or the order can be fully prepaid if sending directly as a gift ✨
Every order is carefully prepared to make your gift unforgettable 🌸
If your payment fails, please try again or contact our support team for assistance.
Order Returns
Returns or exchanges are only accepted for damaged or incorrect items.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Please contact us within 24 hours with clear pictures of the product and packaging.
Customized and handmade orders are non-refundable and non-returnable.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.